1. 1-Year Warranty

Equipment carries a 1-year free warranty, from certificate of  SAT date.

2. 2-Hour Response

We provide a 2 hours fast response upon receiving technical service or product defect requests. Online diagnostics and phone support are deployed to minimize customer downtime. If issues cannot be resolved remotely, on-site service is available at your request.

3. Maintenance & Spare Parts Support

We offer traceability of incoming components, preventive maintenance plans and spare parts support to extend equipment service life and improve operational reliability, shifting from reactive repairs to proactive protection.

We provide manufacturing services for spare parts developed and designed by ACA.

For externally sourced materials, we can assist with procurement.

4. Zero Quality Incidents During the Warranty Period

We take responsibility for rectifying any defects or failures caused by flaws in design, workmanship or materials,deliver stable long-term operation & maintenance support as well as software upgrade services.